In light of recent world events, Traverse City Whiskey has added hand sanitizer to the list of products we produce at our whiskey production facility. We did this to ensure our family and neighbors, both local and global, had access to this important health and safety related product, as well as to provide employment to our own valued staff while our tasting rooms are closed. We hope that this temporary measure allows our country’s first responders and essential workforce personnel to source hand sanitizer in the time and in the quantities they need.
– All packages ship either FedEx or United States Postal Service.
– Your order will be processed within 1-2 business days
– Expedited options are not available at this time.
– No international shipping
Traverse City Whiskey is committed to customer satisfaction. If you receive merchandise that you are unhappy with it for any reason, simply return it to Traverse City Whiskey within 30 days – in the condition you received it for a full refund or store credit. After 30 days and up to 60 days we will issue a store credit. Merchandise must be returned in its original condition with merchandise tags in place along with a valid invoice.
Shipping and handling fees from your original order are not refundable for standard returns. If any items arrived damaged or you experienced an error with your order; please contact a customer service representative and they would be happy to assist you.
Please address all returns to:
Traverse City Whiskey Returns
201 E 14th Street
Traverse City, MI 49684
Please email all questions regarding returns to: firstname.lastname@example.org
Processing Time for Returns:
Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.
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Commitment to Data Security
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